You can contact Aptible Support via Zendesk.
You can also bookmark this shortened URL: http://contact.aptible.com.
- Please provide as much detail as possible to help us resolve your issue quickly. When appropriate, please include:
- Relevant handles (App, Database, Environment, etc.)
- Logs or error messages
- The UTC timestamp when you experienced the issue
- Any commands or configurations you have tried so far
Format your support requests to make it easier to parse important information. Use backticks for monospacing or triple backticks for code blocks. We suggest using private GitHub Gists for long code blocks or stack traces.
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If you'd like to see all tickets for your Organization, please file a support request to ask for it.
Updated over 1 year ago